Information We Collect
We collect the following types of information to improve your shopping experience and better understand our customers' needs:
- Personal Information: Name, email address, phone number, billing address, shipping address, and account details.
- Payment Information: Credit/debit card details securely processed by Shopify Payments, PayPal, or other payment providers.
- Usage Data: How you interact with our website (e.g., pages visited, time spent, and actions taken).
- Cookies and Tracking Technologies: Google Analytics, Facebook Pixel, and similar tools for analytics and advertising purposes.
How We Use Your Information
Your information is used to:
- Process orders and manage your account.
- Communicate updates on orders, promotions, and new releases.
- Understand customer preferences and improve our website and services.
- Enable targeted advertising and remarketing campaigns on platforms like Facebook, Instagram, YouTube, TikTok, LinkedIn, and X.
- Comply with legal requirements and protect our business rights.
Sharing Your Information
We do not sell or rent your personal information. However, we may share data with trusted third parties, including:
- Service providers assisting with payments, shipping, and website analytics.
- Social media and advertising platforms for remarketing and personalized campaigns.
Data Security
We implement SSL encryption and other reasonable measures to protect your data. While we strive to safeguard your information, no online transmission can be 100% secure.
Cookies and Tracking
We use cookies to personalize your experience and gather analytics. You can adjust your preferences through our Cookie Policy. These cookies include:
- Strictly Necessary Cookies: Essential for site functionality.
- Analytics: To measure website performance.
- Marketing: For targeted advertising and personalization.
User Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your data (subject to legal obligations).
Age Restrictions
Our products are intended for customers aged 18 and older. However, we do not restrict access and cannot fully control traffic from individuals under 18.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be announced prominently on our website. Continued use of our services signifies your agreement to the updated terms.
Contact Us
For questions or requests regarding your data, please contact:
Email: privacy@canvapolis.com
Last updated: December 31st, 2024
